After receiving the item, cancel the purchase within 14 days
Return postage: Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details:
Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. Find out more about your rights as a buyer and exceptions .
What data collect?
As "astralashlondon.com" is an E-commerce site, to use the site for purchase products online, you first need to create an account. Through the creation, your information like Name, Address, Mail ID, Phone no etc will store in the site database.
Why we collect & what we do with the data?
Your data stored in the database, will use for the following reasons.
Address is use to send the products, booked by you.
Mail ID is used to inform about the transaction, also if you checked for “News Letter” subscriber at the time of creating the account then the promotional letter, discount offer in products, advertisement of the site, will mail to you.
As we have used “Paypal”, one of the most trusted payment gateway, your card (Credit Card/ Debit Card) details will be treated only by paypal and no information store with us.
You can edit or delete your account at any time. You can also modify information you have provided to "astralashlondon.com" previously.
CONFIDENTIALITY AND SECURITY
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
Actual product packaging and materials may contain more and/or different information than shown on our website. You should always read the labels, warnings and instructions provided with the product before using or consuming it and not solely rely on the information presented on our website. If you have any specific product queries, please contact us.